Policies

Before you purchase your business sign from our online sign shop, please read our policies carefully. For large orders, please complete our LED sign wholesale application.

BUSINESS SIGN ORDER POLICY

1. Payment Methods and Terms
All orders of business signs and LED products must be paid in full. AffordableLED.com only accepts credit card payments and all major credits cards (Master, Visa, and American Express) are accepted by AffordableLED.com.

Your credit card will be charged once your order is shipped. Your current billing address and phone number must be provided at the time of order. To protect our customers from credit card fraud, all orders of business signs and/or LED products will be delivered to the credit card's billing address only, unless your shipping address is on file with your credit card company as an alternative shipping address.

2. Rush Orders
Rush delivery is available upon request for an additional fee. Contact our office at 626-810-9538 to obtain the shipping rate.

3. Acknowledgements
Confirmation of your order will be sent to you via fax or email. Any changes made on the business signs after the order acknowledgement may incur additional costs and production delays.

4. Copyright Laws
Customers assume full responsibility for all claims and/or litigation arising from alleged infringement of licenses, patents or copyrights on any requested design or copy.

5. Drop Ship
AffordableLED will drop-ship products for addition fee of $5.00 per order for S/H.


RETURN POLICY

1. Returned Business Signs & LED products
All returned products must be received by AffordableLED.com within 30 days of original order and are subject to a 25% restocking fee. Customers are responsible for the shipping and handling cost of all returned products. Customers who desire to return a product purchased at AffordableLED.com must first obtain authorization. Customers with unauthorized return will not receive credits or refund. Custom business signs cannot be returned at all time.

2. Damage Claims
Customers must report all claims for breakage or damage immediately, whether the damage is concealed or obvious. All business signs and LED products. Claims of damage must be reported within 30 days of original order. You may be entitled to a reshipment, though not entitled to a refund, unless authorized by AffordableLED.com.

3. Cancellation Of Your Business Sign
A $50 cancellation charge is applicable after the artwork had been prepared for your custom business sign order.


SHIPPING POLICY

1. Shipping Method
All orders of business signs will be shipped via UPS and FedEX, via ground, 3-day and next day delivery. Depending on the urgency of your order, please select the appropriate delivery method that most fit your needs. Please allow ample time for delivery as AffordableLED.com cannot guarantee carrier delivery time and are not responsible for carrier delivery delays. Customers who require next day delivery must place the order before 12pm.

2. Packaging
All business signs are packed with our standard packaging. All special packaging requests must be sent to AffordableLED.com in writing, through fax or email.
Production and Shipping Time
Stock business signs will be shipped within 24 hours or order. The general production lead-time for custom business signs is 30 days after the approval of final artwork. Please note that the production time does not include the time needed for S&H.


PRIVACY POLICY

When accessing our Website, AffordableLED Inc. will gain certain information about you during your visit. How we will handle information we obtain depends upon what you do when visiting our site. If you visit our site to read or download information on our pages, we collect and store only the following information: The name of the domain and/or IP address from where you access the Internet; the date and time you access our site and the Internet address of the website you used to link directly to our site. If you identify yourself by sending us e-mail contains personal information, then the collected information will be solely used to respond to your message. The collected information is for statistical purposes AffordableLED Inc. uses software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. For site security purposes and to ensure this service remains available to all users, AffordableLED Inc. uses software programs to monitor network traffic to identify unauthorized attempts such as uploading or changing information or other causes that damage the web site. AffordableLED Inc. will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or transferred to unaffiliated third parties without the approval of the user at the time of collection.


Member's Personal Information
WE TAKE SPAM EMAILS, FRAUD, AND PRIVACY ISSUES VERY SERIOUSLY, therefore, we are highly protective of our customer's personal information and do not share our customer's personal information with anyone. Our web site uses customer contact information from the registration form to send our customer information about their order, saving coupons and promotional material from our company only. Users may opt-out of our email list or mailings at any time by sending us an email to request to be removed from our email list.


Links To Other Sites
This site contains links to other internet sites. AffordableLED Inc. is not responsible for the privacy practices or the content of any such web sites. If you find objectionable material on a linked site or if there is a problem linking to another site from AffordableLED Inc., please contact the webmaster at webmaster@affordableled.com.


Security
AffordableLED Inc. has security measures in place to protect the loss, misuse and alteration of the information under our control. All credit card information utilizes state-of-the-art Secure Socket Layer (SSL) encryption technology and is SET compliant.


Contacting The Website
If you have any question about the privacy and security statement or have experienced any technical difficulties, please contact us at webmaster@affordableled.com.