FAQ

Neon signs are being replaced by LED signs. Browse to find out why!

Q: What are the advantages of LED over neon sign?

A: The most glaring differences between neon sign and LED sign is that LED is brighter than neon sign. Its higher visibility makes LED a more effective signage than neon signs. LED signs also consume less electricity than neon sings: averaging 10 watts of power, LED consumes 6 to 10 times less power than an average neon sign. Lower operation cost can be expected if a retail business switches from neon sign to LED sign. Compare to neon sign, LED signs dims over time. Neon signs and other traditional lighted signage dim instantly, which often has immediate negative effects on a business. Finally, LED signs are lighter than neon signs. Its slim and lightweight design makes it easy to install and maintain. Because of these many benefits, LED signs are the preferred signage choice over neon signs.

Q: How long does LED light last?

A: LED light is very durable and is reputed to last up to 100,000 hours of usage. Its durability makes LED signs a better and cost effective outdoor and indoor sign than neon signs.

Q: Do you customize your signs?

A: No, we do not customize signs.

Q: What is your warranty policy?

A: All of our LED products come with a one-year full product warranty. In the rare event that you received a defect product, you can exchange or return the product without any service charges. There is no risk involved. So switch from neon sign to LED now!

Q: What is your return and exchange policy?

A: For all returned products, a 25% restocking fee will be applied if the LED products are returned. Customer is responsible for the return shipping and handling fee.

Q: How do you ship your products?

A: We ship all our LED neon signs through UPS and FedEx. You can choose to ship via ground, 3-day, or next day delivery. Trucking option is available for customers with large orders.

Q: What is the general lead-time?

A: The lead-time for stock LED neon signs is, in average, 2-4 business days.

Q: What kind of support do you offer to sign shops like me?

A: AffordableLED.com provides high quality LED neon signs with the best price available online. In addition, we also offer our customers with the point-of-purchase materials including images of our LED neon signs to assist your sales. AffordableLED.com also provides drop ship services with a small service fee of $3, with no minimum order requirements.